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Community Programs Manager

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The Community Programs Manager is a public facing role that includes precise administrative management surrounding all aspects of community engagement programs. Reporting to the Director of Education and Community Engagement, they will be responsible for MOCA Tours and Community Outreach Programs, both onsite and offsite spanning from youth to seniors. This position will work closely with other departments to ensure high-quality guest experience and accurate data reporting. A successful candidate will be highly organized and detail oriented, as well as highly collaborative and creative.

Major Areas of Responsibility

The Community Programs Manager will:

· Manage all aspects of community education programs, including the Junior Docent Program, the MOCA Seniors Program, MOCA Tours, and the Community Outreach Programs, and collaborate with the department to track supply orders, budget tracking, and staffing.

· Assist in the ideation and management of the MOCA Makers adult hands on workshop program which occurs once a month.

· Lead in the ideation, execution, research and management of exhibition interactives in tandem with Director of Education and Exhibition Department, and Communications Department.

· Build out tour scheduling systems and processes, and schedule and assist in museum tours and workshops in the CRM, including outreach for tour reservations.

· Create exhibition informed workshops in tandem with Director of Education and Community Engagement and the Youth Education Manager.

· Assist in the training, scheduling and management of a cohort of part-time and independent contractor staff, who are responsible for offering tours, providing departmental support, and conducting art workshops, as well as supporting other departments as necessary.

· Attend strategic community partnership meetings in assistance to the Director of Education, to identify public programming and outreach opportunities.

· Assist the education department’s community engagement efforts by occasionally serving as a liaison to schools or city programs.

· Work in collaboration with all departments to implement processes and procedures that further the museum’s strategic goals.

· Create appropriate registration pages in the museum’s CRM/POS in collaboration with other departments.

· Lead internal exhibition tour training across departments, including internal tour guides.

· Serve as the main contact point for independent contractors working community programs.

· Develop an evaluation method to assess program strengths and identify areas for improvement.

· Clearly track and report on adult and public program data and budgets.

Qualifications

· 3-5 years of experience in a museum program or an arts education environment

· Superior verbal communication skills, as well as professional interpersonal skills.

· Experience working with POS/CRM systems

· Ability to work well in a small, entrepreneurial team environment.

Requirements

· Bachelor’s Degree required or significant relevant experience

· Mastery of Microsoft Office Suite

· Experience with POS/CRM systems

Desired

· Bilingual in English and Spanish or Haitian Creole

· Proficiency in Adobe Acrobat Pro

· Experience with Altru or other databases

· Candidates with interest in the museum field

This is a full-time, salaried position Monday-Friday. The position will require some early morning, late evening and weekend hours as necessary due to museum events or tours. A level 2 background check will be required upon the offer of employment.

Reports to: Director of Education and Community Engagement Supervises: Part-time education staff Compensation: Salary starting at $55,000 annually, commensurate with experience with an excellent benefits package.

Applicants: Please email a cover letter, resume, and three references to acovach@mocanomi.org with subject COMMUNITY PROGRAMS MANAGER. No phone calls please.

MOCA maintains a strong policy of equal employment opportunities for all employees and applicants for employment. The museum hires, trains, promotes, compensates and dismisses employees without regard for race, color, creed, religion, gender identity, sexual orientation, national origin, age, marital or veteran status, disability,

citizenship, or political belief that does not prohibit performance of essential job functions. We are committed to building a culturally diverse staff and strongly encourage all qualified professionals to apply.

ABOUT MOCA

Mission

MOCA North Miami presenta el arte contemporáneo y sus influencias históricas a través de exposiciones, programas educativos y colecciones. Inspirado por las comunidades circundantes, MOCA conecta diversas audiencias y culturas, proporcionando un lugar acogedor para encontrar nuevas ideas y voces, y alimentando un amor permanente por las artes.

Vision

MOCA aspires to be a welcoming center at the heart of North Miami where art and art experiences flow in and out of the building — activating parks, schools, homes, and civic spaces; and connecting local and global conversations about art.

MOCA will tap into the cultural energy of the region to bring new art and perspectives to the public, building on North Miami’s legacy as a cultural destination. Visitors and the community can expect thought-provoking exhibitions that feature underexplored art and artists, and lift up diverse voices and stories.

MOCA will become known and respected locally and nationally for its innovative curatorial approach and research-driven exhibitions that are supported by educational programs for all ages. As a meeting place for cultural expressions and exchanges, MOCA will become a center for cross-cultural understanding and inclusion, connecting diverse communities

Director de marketing

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The Museum of Contemporary Art North Miami (MOCA) is seeking a part-time, skilled, and energetic Marketing Manager with a strong interest in contemporary art. 

The ideal candidate will be creative, demonstrate exceptional attention to detail, and possess a proven track record of increasing audience engagement and delivering high ROI results. In this role, the Marketing Manager will report to the Director of Communications and be responsible for executing digital and traditional marketing strategies for the organization, as well as exhibitions, public programs, events, membership, and education programs. They will collaborate with various departments to create engaging content and develop strategies to increase brand awareness, drive online traffic, and grow audiences.

RESPONSIBILITIES:

• Assist the Director of Communications with a comprehensive marketing strategy, focusing on goals, KPIs, and audience engagement

• Develop and manage social media and email marketing campaigns, ensuring engaging content and adherence to brand guidelines

• Oversee email marketing campaigns, including newsletter design, content creation, and list segmentation

• Assistance managing the website, ensuring that content is regularly updated, optimized for search engines, and user-friendly as needed.

• Utilize analytics tools to monitor digital campaign performance, providing reports and improvement recommendations

• Collaborate with departments, artists, internal and external partners, and other stakeholders to develop digital marketing campaigns and promotional materials that adhere to brand guidelines

• Stay informed on digital marketing trends and best practices, sharing insights with the team

• Assist with the content management of Bloomberg Connects.

• Perform other duties as assigned

QUALIFICATIONS:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3-5 years of experience in digital marketing, preferably in the art or cultural sector

• Proven track record of developing and implementing successful marketing campaigns across multiple channels

• Proficiency in content management systems, email marketing platforms, and social media management tools

• Strong interpersonal skills, and the ability to efficiently and accurately oversee a large variety of time-sensitive projects in a fast-paced work environment

• Commitment to best practices in data management, design quality, sustainability, accessibility, and social inclusion across all marketing and digital projects

• Ability to maximize data capture and analyze audience and marketing data

• Strong understanding of SEO and web analytics tools (e.g., Google Analytics)

• Exceptional written and verbal communication skills, with the ability to create engaging content for various audiences

• Excellent organizational and project management skills, with the ability to manage multiple priorities and meet deadlines

DESIRED:

• Knowledge of Adobe Premiere and videography

• Passion for the arts and an understanding of the unique needs of an art museum

• Bilingual in Spanish and/or Haitian Creole (preferred)

This is a part-time, hourly position requiring some weekend hours as necessary, especially during periods of high volume (Miami Art Week, exhibition openings, etc.). A level 2 background check will be required upon the offer of employment. 

Reports to: Director of Communications

Compensation: Hourly rate is $27.00, commensurate with experience.

Applicants: Please email a cover letter, resume, design samples and three references to ZCruz@aperiohr.com with subject MARKETING MANAGER. No phone calls please. 

El MOCA mantiene una firme política de igualdad de oportunidades de empleo para todos los empleados y solicitantes de empleo. El museo contrata, forma, promociona, compensa y despide a sus empleados sin distinción de raza, color, credo, religión, identidad de género, orientación sexual, nacionalidad, edad, estado civil o condición de veterano, discapacidad, ciudadanía o creencias políticas que no prohíban el desempeño de las funciones esenciales del puesto. Nos comprometemos a crear una plantilla culturalmente diversa y animamos encarecidamente a todos los profesionales cualificados a que presenten su candidatura.

ABOUT MOCA

Mission

MOCA North Miami presenta el arte contemporáneo y sus influencias históricas a través de exposiciones, programas educativos y colecciones. Inspirado por las comunidades circundantes, MOCA conecta diversas audiencias y culturas, proporcionando un lugar acogedor para encontrar nuevas ideas y voces, y alimentando un amor permanente por las artes.

Vision

MOCA aspires to be a welcoming center at the heart of North Miami where art and art experiences flow in and out of the building — activating parks, schools, homes, and civic spaces; and connecting local and global conversations about art.

MOCA will tap into the cultural energy of the region to bring new art and perspectives to the public, building on North Miami’s legacy as a cultural destination. Visitors and the community can expect thought-provoking exhibitions that feature underexplored art and artists, and lift up diverse voices and stories. 

MOCA will become known and respected locally and nationally for its innovative curatorial approach and research-driven exhibitions that are supported by educational programs for all ages. As a meeting place for cultural expressions and exchanges, MOCA will become a center for cross-cultural understanding and inclusion, connecting diverse communities through the arts.

Director of Finance

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The Director of Finance is a dynamic and experienced member of MOCA’s team that plays a crucial role in overseeing all operational aspects of the museum’s finances. The Director is an expert in in database management, financial controls and best practices. The ideal candidate ensures compliance while fostering a culture of support and collaboration across departments. The Director participates in the short-and-long term financial planning of the organization and drives financial sustainability to support our mission.

Essential Roles and Responsibilities

Financial Planning: Strategy & Budget

• Develop, in collaboration with the Deputy Director, financial strategy to support the organization's goals and long-term sustainability.

• Lead the preparation of the annual budget.

• Oversee implementation of financial plans and annual budgets for each department.

• Monitor and analyze financial performance across departments and provide regular reports.

Financial Reporting

• Prepare accurate and timely monthly, quarterly, and annual financial reports.

• Provide regular updates for various internal and external stakeholders on all finance functions and activities.

Financial Operations: Accounting and Finance

• Oversee all accounting and finance functions of the organization (including the 501(c)3 and the City of North Miami requirements).

• Ensure all fiscal practices meet the highest standard of integrity and compliance.

• Oversee and implement financial policies and procedures that maintain an effective internal control environment and oversee adherence to policies.

• Continually work toward promotion of efficiency and effectiveness of all finance functions, via process and workflow improvements.

• Provide accounting and financial related assistance to other departments, including participation in training staff on fiscal procedures and budget management as needed.

• Perform year-end accounting system close, including the production of 1099 forms.

• Lead annual audit preparation and Form 990 submission.

• Process payroll.

• Develop and maintain effective tools for managing grants, supporting grant budget preparation, tracking, and reporting.

Cualificaciones:

• Bachelor’s degree in Finance, Accounting, or related field. MBA or CPA preferred.

• A minimum of 5 years of relevant, progressive work experience, in the nonprofit sector.

• Strong knowledge of nonprofit accounting principles, regulations, and best practices.

• Excellent analytical skills with the ability to interpret complex financial data.

• Proficiency in financial software.

• Exceptional communication skills with the ability to present financial information clearly to diverse audiences.

• Strategic thinker with a track record of driving financial sustainability and growth.

• Ability to work well in a small, fast-paced, entrepreneurial team environment.

Requirements

• Bachelor’s Degree in Finance, Accounting, or Business (or equivalent experience)

• High-level experience using accounting software

• Mastery of Microsoft Office Suite

Desired

• Masters Degree or Certified Public Accountant Certification

• Experience with Financial Edge NXT, EDEN, and Altru

This is a full-time, salaried position, with hours typically Monday-Friday 9:30am-5:30pm. The position will require some early morning, late evening, and weekend hours as necessary due to museum events or other relevant meetings. While generally an in-person position, the museum does provide provisions for occasional hybrid work. A level 2 background check will be required upon the offer of employment.

Reports to: Deputy Director

Supervises: Finance Manager

Compensation: Starting at $85,000 including a competitive benefits package.

Benefits:

• Competitive salary commensurate with experience.

• Comprehensive benefits package.

• Opportunity to make a meaningful impact within a mission-driven organization.

• Professional development opportunities and a supportive work environment.

Applicants: Please email a cover letter, resume, and three references to Hr@aperiohr.org with subject DIRECTOR OF FINANCE.  No phone calls please.

El MOCA mantiene una firme política de igualdad de oportunidades de empleo para todos los empleados y solicitantes de empleo. El museo contrata, forma, promociona, compensa y despide a sus empleados sin distinción de raza, color, credo, religión, identidad de género, orientación sexual, nacionalidad, edad, estado civil o condición de veterano, discapacidad, ciudadanía o creencias políticas que no prohíban el desempeño de las funciones esenciales del puesto. Nos comprometemos a crear una plantilla culturalmente diversa y animamos encarecidamente a todos los profesionales cualificados a que presenten su candidatura.

Política del MOCA

El MOCA mantiene una firme política de igualdad de oportunidades de empleo para todos los empleados y solicitantes de empleo. El museo contrata, forma, promociona, compensa y despide a sus empleados sin distinción de raza, color, credo, religión, identidad de género, orientación sexual, nacionalidad, edad, estado civil o condición de veterano, discapacidad, ciudadanía o creencias políticas que no prohíban el desempeño de las funciones esenciales del puesto. Nos comprometemos a crear una plantilla culturalmente diversa y animamos encarecidamente a todos los profesionales cualificados a que presenten su candidatura.

Más información sobre MOCA North Miami

MOCA North Miami presenta el arte contemporáneo y sus influencias históricas a través de exposiciones, programas educativos y colecciones. Inspirado por las comunidades circundantes, MOCA conecta diversas audiencias y culturas, proporcionando un lugar acogedor para encontrar nuevas ideas y voces, y alimentando un amor permanente por las artes.
Una banda de jazz toca en directo en el patio del MOCA