The Executive Assistant plays a central role in the Museum of Contemporary Art North Miami’s administrative operations. They schedule and manage the Executive Director’s calendar, maintain interdepartmental communication channels, and provide general administrative support to the Director. They will serve as a liaison to the Board of Trustees, City of North Miami officials, and other key constituents. This critical position in a fast-paced is ideal for a candidate interested in participating in all facets of the operation of a contemporary art museum.
Principales áreas de responsabilidad:
· Provide daily updates to the Executive Director to effectively communicate the status of staff schedules, projects, pending appointments, deadlines, and other issues as they arise.
· Prepare agendas and take detailed minutes for critical meetings on behalf of the Executive Director, including but not limited to:
o Board of Trustees meetings
o Weekly Directors’ meetings
o Monthly All-Staff meetings
· Maintain channels of communication between MOCA departments, including dissemination of meeting minutes, tracking important deadlines, and adding relevant items to the museum’s master calendar.
· Prepare and organize all communication required of the museum’s executive office, including but not limited to letters, memoranda, emails, agendas, reports, presentations, and phone calls.
· Scheduling and coordinating appointments on behalf of the Executive Director, including confirming attendance, arranging and/or preparing beverages and catering, basic A/V setup (projector and laptop), preparing meeting materials, and breakdown/clean up afterwards.
· Make travel arrangements for Executive Director, visiting artists and curators, and other staff members as needed.
· Maintain printed and digital files in an accessible fashion on behalf of the Executive Director.
· Organize, schedule and prepare materials for Board of Trustees and related committee meetings, including Board orientation information, Board packets, and Board member files.
· Cover the museum’s reception desk as needed.
· Update staff contact lists as necessary.
· Provide staff support during exhibition openings and other special events.
Cualificaciones:
· Superior communication skills (both verbal and written).
· Excellent attention to detail.
· Maturity and discretion.
· Ability to work individually and as part of a team.
· Capable of working collaboratively and inclusively with all constituent groups of museum staff, Trustees, and visitors.
· Strong sense of personal and professional accountability.
· Able to provide support to a variety of projects, with the ability to adapt to changing priorities with ease, problem-solve, prioritize, and meet deadlines.
Requirements:
· Bachelor’s Degree or 5 years of equivalent experience required.
· 1-2 years of administrative/clerical work, preferably in support of senior management.
· Mastery of Microsoft Office Suite.
Highly Desired:
· Bilingual in English and Haitian Creole and/or Spanish.
· Experience with Altru or another similar CRM/database.
This is a full-time, salaried position requiring some early morning, late evening and weekend hours as necessary. A level 2 background check will be required upon the offer of employment.
Reports to: Executive Director
Supervisa: Ninguno
Compensation: Starting at $50,000, including an excellent benefits package.
Applicants: Please email a cover letter, resume, and three references to tblack@mocanomi.org with subject EXECUTIVE ASSISTANT. No phone calls please.
El MOCA mantiene una firme política de igualdad de oportunidades de empleo para todos los empleados y solicitantes de empleo. El museo contrata, forma, promociona, compensa y despide a sus empleados sin distinción de raza, color, credo, religión, identidad de género, orientación sexual, nacionalidad, edad, estado civil o condición de veterano, discapacidad, ciudadanía o creencias políticas que no prohíban el desempeño de las funciones esenciales del puesto. Nos comprometemos a crear una plantilla culturalmente diversa y animamos encarecidamente a todos los profesionales cualificados a que presenten su candidatura.
MOCA Guest Experience Associates are key members of the museum’s front of house team. They are responsible for delivering outstanding customer service and being positive representatives of MOCA at all times. Guest Experience Associates report directly to the Guest Experience Manager.
Major Areas of Responsibility
Front Desk
• Perform general reception duties, greeting the public, special guests, members, and groups in a cheerful, positive manner at all times.
• Process cash and credit card transactions for admissions, merchandise sales, program and membership fees, through the museum’s point of sale systems (Altru) with accuracy.
• Provide accurate, up to date information about MOCA, exhibitions, programs, and services, both in person and over the telephone.
• Capture accurate statistical, marketing, and membership data, including zip codes and email addresses, and issue reports to senior management.
• Inform guests of the museum’s guidelines and enforce them when necessary.
• Help to secure the art work by restricting umbrellas, backpacks and other larger items from entering the galleries
• Answer general phone inquiries and/or transfer callers to the appropriate staff member. Take and distribute messages as needed.
• Assist with Shop merchandise projects such as tagging, labeling, and restocking
• Restock frontline desk materials and maintain organized workspaces
In Gallery:
• Warmly greet guests entering the assigned exhibition space while verifying their paid admission.
• Offer information about the artworks and artists
• Monitor all activity within the assigned gallery area to prevent any potential damage to the artwork.
• Politely but firmly remind guests that the art works should not be touched unless the work has an interactive component designed by the artist. If the piece is interactive advise/demonstrate the means of interaction or alternative views of work.
• Holds responsibility for the appearance of gallery, reporting any discrepancies to the Guest Experience Manager, such as but not limited to: lights, artwork, electronics, and any building needs.
• Kindly enforce gallery guidelines such as photography rules, food and drink restrictions, etc.
• Seek assistance from security if a problem escalates beyond training.
• Attend training sessions for curatorial information regarding the works on display and the exhibition concepts defined by the artists, as well as content training with Curator of Education and/or education staff.
General:
• Provide general support cross departmentally for MOCA public programs and special events.
• Maintain up to date knowledge of MOCA’s programs and membership benefits and actively communicate opportunities for further engagement to guests.
• Participate in the museum’s safety and emergency plan trainings held for staff and volunteers.
• Assist with other duties as required and assigned by the Guest Experience Manager.
Qualifications
• Positive team player with excellent communication, interpersonal skills, and conflict resolution.
• Ability to work under general direction.
• Ability to process information accurately and within a deadline.
• Aptitude for performing work requiring close attention to detail.
• Ability to prioritize workload and to change priorities on short or little notice.
• Experience in a customer facing role.
Requirements
• High School Diploma or equivalent required.
Desired
• Fluency in Haitian Creole and/or Spanish.
• Experience in cash handling with knowledge of Point of Sale systems.
• Interest in art and/or museums.
Terms: This is a part-time, hourly position, not to exceed 29 hours a week. Weekend availability is required with some evening duties as needed. A level 2 background check will be required upon offer of employment.
Reports to: Guest Experience Manager
Supervises: None
Compensation: $15/hour
To Apply: Please email a cover letter, resume and three references to trodriguez@mocanomi.org with subject Guest Experience Associate. No phone calls please.
El MOCA mantiene una firme política de igualdad de oportunidades de empleo para todos los empleados y solicitantes de empleo. El museo contrata, forma, promociona, compensa y despide a sus empleados sin distinción de raza, color, credo, religión, identidad de género, orientación sexual, nacionalidad, edad, estado civil o condición de veterano, discapacidad, ciudadanía o creencias políticas que no prohíban el desempeño de las funciones esenciales del puesto. Nos comprometemos a crear una plantilla culturalmente diversa y animamos encarecidamente a todos los profesionales cualificados a que presenten su candidatura.
The Exhibitions Manager is responsible for placing, facilitating and overseeing the execution of all aspects related to the installation of the Museum’s exhibition program. This position contributes to multiple, overlapping projects in collaboration with other museum departments, including and especially the curatorial team.
Principales áreas de responsabilidad:
• Supervises the development of exhibition production from the initial proposal state through planning, installation, and completion, including coordination of crossdepartmental responsibilities.
• Prepares and manages exhibition and project budgets.
• Develops and tracks schedule for each exhibition ad ensures that any issues that may arise are addressed to avoid impact on project scope and budget.
• Prepares and distributes exhibition contracts. Reviews all legal contracts and letters of agreement for exhibitions and assures implementation and compliance with the terms and conditions of all exhibition contracts/agreements.
• Collaborates with curator and team members to prepare exhibition layout.
• Coordinates with curator and registrar to ensure checklists and exhibition layouts are developed according to space.
• Ensures that environmental conditions in the MOCA facility met the standards of the American Alliance of Museums (AAM).
• Monitors deadlines interdepartmentally for the production of exhibition graphics and didactic materials in collaboration with the curator.
• Coordinates travel with exhibiting artists and guest curators.
• Conducts outreach and manages all aspects of MOCA’s traveling exhibitions.
• Coordinates photography and video documentation of all exhibitions and art projects.
• Organizes, maintains and archives project files, exhibition documentation and installation instructions.
• Takes part in the implementation of the Museum’s Emergency Plan.
• Contributes to the success of after-hours museum events (receptions, programs) as required.
• Carries out other duties as assigned.
Cualificaciones:
· Superior communication skills (both verbal and written).
· Outstanding attention to detail and follow-up.
· Maturity and discretion.
· Ability to work individually and as part of a team.
· Strong organizational and project management skills including ability to effectively create and implement systems and procedures.
· Sound judgment and diplomacy.
· Capable of working collaboratively and inclusively with a variety of constituent groups.
· Strong sense of personal and professional accountability.
· Able to provide support to a variety of projects, with the ability to adapt to changing priorities with ease, problem-solve, prioritize, and meet deadlines.
Requirements:
· Bachelor of Art degree required, with coursework in Art or Art History preferred.
· A minimum of two years exhibitions or project management experience in a museum environment.
· Past experience handling and installing fine art.
· Proficiency in:
o Microsoft Office Suite
o EmBARK Collections Management software
o The Museum Systems (TMS)
o Adobe Acrobat Pro
o Project Management Software (Monday.com or similar)
Deseada:
· Bilingual in English and Haitian Creole and/or Spanish.
· Experience working on public art installations.
This is a full-time, salaried position that requires some early morning, late evening and weekend hours as necessary, especially during periods of high volume (Miami Art Week, exhibition installations, etc.). A level 2 background check will be required upon the offer of employment.
Reports to: Curator
Supervises: Contracted Art Handlers, Interns
Compensation: Salary starting at $55,000, commensurate with experience and including an excellent benefits package.
Applicants: Please email a cover letter, resume and three references to awilford@mocanomi.org with subject EXHIBITIONS MANAGER. No phone calls please.
El MOCA mantiene una firme política de igualdad de oportunidades de empleo para todos los empleados y solicitantes de empleo. El museo contrata, forma, promociona, compensa y despide a sus empleados sin distinción de raza, color, credo, religión, identidad de género, orientación sexual, nacionalidad, edad, estado civil o condición de veterano, discapacidad, ciudadanía o creencias políticas que no prohíban el desempeño de las funciones esenciales del puesto. Nos comprometemos a crear una plantilla culturalmente diversa y animamos encarecidamente a todos los profesionales cualificados a que presenten su candidatura.
ABOUT MOCA
Mission
MOCA North Miami presenta el arte contemporáneo y sus influencias históricas a través de exposiciones, programas educativos y colecciones. Inspirado por las comunidades circundantes, MOCA conecta diversas audiencias y culturas, proporcionando un lugar acogedor para encontrar nuevas ideas y voces, y alimentando un amor permanente por las artes.
Vision
MOCA aspires to be a welcoming center at the heart of North Miami where art and art experiences flow in and out of the building — activating parks, schools, homes, and civic spaces; and connecting local and global conversations about art.
MOCA will tap into the cultural energy of the region to bring new art and perspectives to the public, building on North Miami’s legacy as a cultural destination. Visitors and the community can expect thought-provoking exhibitions that feature underexplored art and artists, and lift up diverse voices and stories.
MOCA will become known and respected locally and nationally for its innovative curatorial approach and research-driven exhibitions that are supported by educational programs for all ages. As a meeting place for cultural expressions and exchanges, MOCA will become a center for cross-cultural understanding and inclusion, connecting diverse communities through the arts.
The Education Associate position is a highly flexible part-time position working within the Education Department. This position would assist in administrative duties, leading workshops, tours, outreaches, and other guest facing educational opportunities. A successful candidate will be highly interested in the arts, education, and possess strong guest services skills.
Principales áreas de responsabilidad:
· Assist MOCA Educators in supervising and ensuring a safe and healthy environment, both physically and mentally, during instructional time at MOCA’s Teen Art Force.
· Track and manage inventory of supplies stored in the Pavilion Gallery in assistance of the Youth Education Manager.
· Organize classroom materials and help prepare for instruction both onsite and offsite including ensuring supplies are ready for Museum Educators.
· Attend meetings and trainings within the museum.
· Provide departmental data entry support.
· Lead exhibition tours, including sharing exhibition information, assisting volunteer Docents, and conducting workshops under the supervision of the Public Programs Manager.
· Set up studio prior to activations and ensure studio is properly cleaned afterward including but not limited to assembling tables and chairs, taking out garbage, and reorganizing or cleaning used materials.
· Conduct weekend youth education programs and assist with public workshop programs, including ensuring a smooth classroom experience, accurate sign in and excellent guest service.
· Provide support for any offsite programs as scheduled, including outreach programs with Community Engagement Department, workshops, or other events.
· Provide support for the Education Department at MOCA special events and summer programs including exhibition openings, evening events, and Teen Art Force events.
· Interact effectively and professionally with fellow employees, program participants, supervisors, staff, instructors and the general public.
· Punctuality and regular attendance are essential functions of this position.
· Performs special projects and other administrative duties as assigned.
Cualificaciones:
Requirements
· Highschool Diploma
· Background in visual arts
· May be required to lift and carry up to 50 lbs. in various forms.
· May be required to sit, stand, climb, or maintain physical activity for extended periods of time.
· May be required to be outdoors for an extended period of time.
Deseada:
· Bilingual in English, Spanish and/or Haitian Creole
· Ability to exhibit the energy and physical stamina to work with children and adults of varying ages.
· Ability to work as a member of a team and the ability to accomplish tasks with little direct supervision.
· Ability to deal with stressful conditions in a calm and professional manner.
· Skills to work with children and the public by demonstrating patience and enthusiasm.
This is a part-time entry-level position. Shifts are available Monday-Sunday, and may require some early morning and late evening hours as necessary due to museum events. A level 2 background check will be required upon the offer of employment.
Reports to: Youth Education Manager and Public Programs Manager
Compensation:$15 an hour, not to exceed 28 hours a week.
Applicants: Please email a letter of interest and resume to education@mocanomi.org with subject line “EDUCATION ASSOCIATE”. No phone calls please.
El MOCA mantiene una firme política de igualdad de oportunidades de empleo para todos los empleados y solicitantes de empleo. El museo contrata, forma, promociona, compensa y despide a sus empleados sin distinción de raza, color, credo, religión, identidad de género, orientación sexual, nacionalidad, edad, estado civil o condición de veterano, discapacidad, ciudadanía o creencias políticas que no prohíban el desempeño de las funciones esenciales del puesto. Nos comprometemos a crear una plantilla culturalmente diversa y animamos encarecidamente a todos los profesionales cualificados a que presenten su candidatura.
ABOUT MOCA
Mission
MOCA North Miami presenta el arte contemporáneo y sus influencias históricas a través de exposiciones, programas educativos y colecciones. Inspirado por las comunidades circundantes, MOCA conecta diversas audiencias y culturas, proporcionando un lugar acogedor para encontrar nuevas ideas y voces, y alimentando un amor permanente por las artes.
Vision
MOCA aspires to be a welcoming center at the heart of North Miami where art and art experiences flow in and out of the building — activating parks, schools, homes, and civic spaces; and connecting local and global conversations about art.
MOCA will tap into the cultural energy of the region to bring new art and perspectives to the public, building on North Miami’s legacy as a cultural destination. Visitors and the community can expect thought-provoking exhibitions that feature underexplored art and artists, and lift up diverse voices and stories.
MOCA will become known and respected locally and nationally for its innovative curatorial approach and research-driven exhibitions that are supported by educational programs for all ages. As a meeting place for cultural expressions and exchanges, MOCA will become a center for cross-cultural understanding and inclusion, connecting diverse communities through the arts.
El MOCA mantiene una firme política de igualdad de oportunidades de empleo para todos los empleados y solicitantes de empleo. El museo contrata, forma, promociona, compensa y despide a sus empleados sin distinción de raza, color, credo, religión, identidad de género, orientación sexual, nacionalidad, edad, estado civil o condición de veterano, discapacidad, ciudadanía o creencias políticas que no prohíban el desempeño de las funciones esenciales del puesto. Nos comprometemos a crear una plantilla culturalmente diversa y animamos encarecidamente a todos los profesionales cualificados a que presenten su candidatura.
